Frequently Asked Questions
BELOW YOU CAN FIND A LIST OF COMMON QUESTIONS REGARDING SKINAURA'S SERVICES
What is the return policy?
Our goal is for every client to be totally satisfied with their purchase. Due to hygiene requirements, we do not accept used or opened items. We do accept returns on unopened products within 14 days of purchase.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
SkinAura offers standard shipping with an average 5-7 day delivery span. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. SkinAura ships domestically and internationally.
When Can I book a virtual consult?
Please click on the Book a Consult button to find an appointment that fits your schedule.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
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NATURAL MATERIALS 100%
In production we use only natural products
EASY RETURNS
Returns extended to 30 days